Local Authorities
Solutions to fit all sizes and budgets, without compromise.
Co-Managed IT Services
Fully Managed IT Solutions
WAN & PSN Connectivity
Cost effective IT Services for Local Authorities from South West IT
South West IT is the perfect solution provider for Local Authorities to effectively manage their IT infrastructure, enhance cybersecurity defences, and ensure the reliability and security of critical systems and services. Whether co-managing IT support, fully managing IT operations, or strengthening cybersecurity posture, our tailored solutions address the unique needs and challenges faced by Local Authorities in today’s digital landscape. We provide an extremely cost effect solution, without the compromise of a personal touch.
HELPING YOUR organisation run securley and efficiently
Co-Managed IT Support:
On-Demand Technical Assistance: Provide on-demand technical support for Local Authority IT teams, offering expertise and resources as needed to supplement internal capabilities.
Proactive Monitoring and Maintenance: Implement proactive monitoring and maintenance of IT infrastructure to detect and resolve issues before they escalate, ensuring optimal performance and reliability.
Project-Based Support: Assist with IT projects such as system upgrades, migrations, and deployments, providing expertise and resources to augment internal teams and ensure project success.
Vendor Management: Manage relationships with IT vendors and service providers on behalf of the Local Authority, coordinating support activities and ensuring service level agreements (SLAs) are met.
Training and Knowledge Transfer: Provide training and knowledge transfer sessions to empower internal IT staff with new skills and best practices, enabling them to effectively manage and support IT systems.
Fully Managed IT Support:
24/7 Helpdesk Support: Offer round-the-clock helpdesk support for Local Authority staff, providing assistance with IT issues, troubleshooting, and resolution.
Remote Monitoring and Management: Monitor and manage IT infrastructure remotely, proactively identifying and addressing potential issues to minimize downtime and disruptions.
Patch Management and Software Updates: Ensure IT systems are up-to-date with the latest patches and software updates, reducing security vulnerabilities and enhancing system stability.
Endpoint Protection and Security: Deploy and manage endpoint protection solutions to safeguard Local Authority devices from malware, ransomware, and other cyber threats.
Backup and Disaster Recovery: Implement robust backup and disaster recovery solutions to protect critical data and ensure business continuity in the event of data loss or system failures.
Cybersecurity Services:
Vulnerability Assessments and Penetration Testing: Conduct regular vulnerability assessments and penetration testing to identify security weaknesses and vulnerabilities in IT systems and networks.
Security Awareness Training: Provide security awareness training for Local Authority staff to educate them about common cyber threats, phishing scams, and best practices for protecting sensitive information.
Incident Response and Threat Detection: Develop and implement incident response plans and threat detection mechanisms to detect and respond to cybersecurity incidents promptly, minimizing their impact on operations.
Security Information and Event Management (SIEM): Deploy SIEM solutions to monitor and analyze security events and alerts in real-time, enabling proactive threat detection and response.
Compliance and Regulatory Support: Assist Local Authorities in achieving compliance with relevant cybersecurity regulations and standards, such as GDPR, ISO 27001, and NIST, through tailored cybersecurity solutions and guidance.
Get in touch with South West IT
To get in touch with a member of the team, please call 01305 500118, email us or fill in our online enquiry form below and we’ll get back to you as soon as possible.
