VoIP Services
MOdernise YOUR PHONE SYSTEM
Welcome to the next level of communication! Cut your costs, stay available whenever you want to, never miss a call!
As you may or may not be aware, in 2025 ‘The Big Switchoff’ is coming! BT will be fully retiring the UK’s analogue PSTN telephone network, meaning the landline is no more.
The team at South West IT have been deploying VoIP systems for over 13 years, well before it was as commonplace as it is now. Technology has matured massively since then and the issues plaguing VoIP in the early days have all thankfully all-but-gone.
To provide what we consider to be the best solution on the market; South West IT have partnered up with 3CX – The industry standard for VoIP! With big names like Pepsi, Hilton, Holiday Inn, Best Western, Pizza Hut, IKEA, Mitsubishi and even our very own NHS being avid users of 3CX, it may surprise you to know such that a comprehensive, powerful system can be yours for a surprisingly reasonable cost!
With options for software-based calls (Using nothing but a USB headset & some software), Android/iOS apps or traditional physical handsets – You are spoilt for choice when it comes to flexibility. Working from home becomes a joy, not a chore for you and your staff.
South West IT are registered with OFCOM as a telephony provider, which allows us to handle the switching process completely hassle-free. Let us take care of all the faff, while you sit back and prepare to enjoy all the wonderful new features that an enterprise-grade telephone system can bring to your business, often at a fraction of the cost you were paying previously!
We are also supply our own in-house broadband connectivity, providing a single point of contact for all your telecomms.
If you’d like a no-obligation chat with one of our VoIP experts, please use the button below to contact us and we’ll be delighted to discuss your requirements.
Never miss a call.
Go mobile with the 3CX iOS and android app
One of the huge benefits of our 3CX VoIP installations is the native iOS and Android app, allowing you to to accept calls anywhere, anytime – even when out of the office!
The switch to VoIP may sound scary at first, but here’s just a few of the many benefits you can look forward to:
- Reduce your bills – Believe it or not, in many cases we can actually reduce the amount you are currently paying! With fixed-priced packages, you can take the guesswork out of your telephony bills each month and budget much more clearly
- Gain access to ‘enterprise’ features, without the enterprise cost
- Digital Receptionist – Press 1 for Sales, 2 for Accounts; Fully custom-built for your brand
- Click2Call and CRM integration – Dial numbers directly from your computer
- Office365 Integration
- Fully managed solution – No more messing around with complicated feature codes, access to our fantastic helpdesk is included with all systems from fully 3CX-Certified Engineers
- Custom music-on-hold
- Centralised company phone directory
- Voicemail to e-mail (With custom greetings)
- Automatic in/out of office
- Video conferencing capabilities
- Fully custom voice-talent – We offer professional voice talent on all of our VoIP deployments giving your customers the personal touch.
- Utilise your existing handsets – If you already have a VoIP system, we can even potentially re-use your existing handsets, avoiding unnecessary capital expenditure and saving you money!
We appreciate that it may be slightly overwhelming when considering such a drastic change in your telephony system. Thankfully, our experienced team will assess your requirements, whether you have 1 handset or 100, a single office or a complex setup with multiple offices or multiple retail outlets – Sit back & let us take care of all the stressful elements while we build an all-encompassing custom-fit solution to meet your requirements!
Please use the button below (Or give us a call!) to have a friendly, no-obligation chat with one of our VoIP experts. No tech jargon or mumbo-jumbo, we promise!
Get in touch about our VoIP services
To get in touch with a member of the team, please call 01305 500118, email us or fill in our online enquiry form below and we’ll get back to you as soon as possible.